I know that sometimes our plans can change suddenly, but it's important that you let me know if you are unable to attend a booked appointment. I have a waiting list, so other clients might be able to take your slot.
Be properly prepared
Remember that you will need at least three-weeks hair growth from shaved, or four-weeks growth since your last treatment. If you attend an appointment without sufficient growth I will be unable to carry out the treatment and you will incur a charge. See my FAQs for advice on how to prepare for your appointment.
If you cancel your appointment with less than 48hrs notice then half the treatment cost will be charged.
If you don’t show up for an appointment the full cost of the treatment will be charged.
Please be aware that if you use email to notify me of your intention to cancel, I will not read it until the start of the next business working day so please take that into consideration when contacting me.
This is a strict cancellation policy which I will not vary.